General Data Protection Regulation (GDPR)

Holly Winter Couture Privacy Notice

 

Our contact details 

Name: Holly Winter Stevens

Address: www.hollywintercouture.com 

Phone Number: 07966 887431

E-mail: holly.winter@hollywintercouture.com 

 

What type of information we have 

We currently collect and process the following information:

·       Personal identifiers, contacts and characteristics (for example, name and contact details);

·       Information about your wedding/event, your requirements, body measurements, photos and any related information.

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you to complete work for you as agreed and communicate with you about said work.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Holly Winter Stevens;

(b) We have a contractual obligation with you;

(c) We have a legal obligation (such as tax reporting);

(f) We have a legitimate interest (for example, to promote our services).

 

What we do with the information we have

We use the information that you have given us to complete our work for you as agreed, to comply with our legal obligations for the purposes of tax reporting and in case we need to resolve any complaints. We may also use photos of finished garments to publicise our services. 

We may share this information with service providers we subcontract for the purposes of completing our work for you as agreed. 

 

How we store your information 

Your information is securely stored on password-protected devices and cloud storage accounts and/or in hard copy on our premises. 

We keep all information for a minimum seven years. If no longer required, we will then dispose of your information by deleting it from our devices and cloud storage accounts and securely destroying hard copies. 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at holly.winter@hollywintercouture.com if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

 

Last updated: 17 August 2020